Everything else
Help & information
Delivery, returns, the small print, and how to reach a person. If something isn't answered here, email us and it will be.
Orders and delivery
Getting it to you, and what happens if it isn't right.
- Getting it to youShipping policyFree shipping on every Malinki order. Most orders arrive within 12 days — how delivery times work, and how to reach us about a parcel.
- If it isn't rightReturn & refund policyMalinki's 30-day return policy: what's eligible, how refunds are processed, exchanges for damaged items, and who pays return shipping.
- Questions, answeredFrequently asked questionsAnswers about Malinki orders: processing times, delivery windows, US shipping, tracking numbers, address changes and damaged parcels.
About Malinki
What we look for, and how to reach a person.
- Our storyWhat has to be true before we sell itMalinki is a small baby and toddler shop. What we look for before something earns a place here — materials, cleaning, small hands — and how buying works.
- Say helloContact usEmail Malinki at hello@malinki-shop.com about an order, a return or a question. We reply in the order messages arrive, usually within 24 hours.
Legal and privacy
The terms you're agreeing to, and what happens to your data.
- The small printTerms of serviceThe terms that govern use of the Malinki store: orders and pricing, accuracy of information, prohibited uses, liability, governing law and how to reach us.
- Your dataPrivacy policyHow Malinki collects, uses and shares personal information — device data, order data, advertising, your rights and how to contact us about them.
- Your privacy choicesOpt out of data sharingOpt out of the sale or sharing of your personal information for targeted advertising at Malinki, and how we treat Global Privacy Control signals.